Nearshore IT Services

Consultants, Outsourcing IT Services, Customer Support, Outsourcing IT Services MexicoTake advantage of our near-shore location, bilingual ability, market familiarity and expertise. With service-delivery centers in three cities in Mexico and a primary US office in Austin, Texas, we offer attractive pricing models and time management efficiencies to customers through our ‘near-shore’ advantages. Many companies find that despite an abundance of talent in many competitive integration companies abroad, their distant locations, conflicting time zones, and language and cultural fluencies often offset their benefits.  In a time-driven marketplace, easy accessibility, reduced travel costs, qualified personnel, make TXM an ideal partner. 

infonearshore

  

Consultants, Outsourcing IT Services, Customer Support, Outsourcing IT Services MexicoTake advantage of our near-shore location, bilingual ability, market familiarity and expertise. With service-delivery centers in three cities in Mexico and a primary US office in Austin, Texas, we offer attractive pricing models and time management efficiencies to customers through our ‘near-shore’ advantages. Many companies find that despite an abundance of talent in many competitive integration companies abroad, their distant locations, conflicting time zones, and language and cultural fluencies often offset their benefits.  In a time-driven marketplace, easy accessibility, reduced travel costs, qualified personnel, make TXM an ideal partner. 

infonearshore

  

Infrastructure Deployment

The TXM team can help you to deploy your infrastructure in your customer network, our people is trained to handle network elements and equipment setting up network parameters and data to make infrastructure go live and be reachable, wether its about linux or windows operating systems.

We have resources strategically distributed in central, northern and southern Mexico.

Local Customer Support

Partner with us to have local support for your customers, we have people, processes and tools to take care of support requests.Consultants, Outsourcing IT Services, Customer Support, Outsourcing IT Services Mexico

Our support organization operates 24/7 all year around, our incident management procedures are aligned to ITIL and are leveraged by tools to register and track incidents until successful resolution. In case is needed we have people for immediate dispatch in major cities as Mexico DF, Monterrey, Saltillo and other important places. 

SW Development

Our software engineering methodology has been certified by an outside authority, but more importantly, it has been proven through many successful engagements. We complement your project with staff.

TXM is certified in the latest software technologies:

Consultants, Outsourcing IT Services, Customer Support, Outsourcing IT Services Mexico

Local Project Management

Our project managers have years of experience running projects according to the industry and PMO best practices. Using agile collaborative techniques as Scrum and Kanban.

Let us help to execute projects with accuracy and visibility to complete your offshore tasks within time and budget and make a bridge between Latin and other cultures and ways of working.

Consultants, Outsourcing IT Services, Customer Support, Outsourcing IT Services Mexico

Assets

With TXM as your technology and integration partner, get ready to get ahead. You can now focus on improving profitability and enhancing service delivery to the customers and constituents that depend on you every single day.

We encourage you to take advantage of our near-shore location, bilingual ability, market familiarity and expertise - which has been proven in hundreds of successful projects around the world.  We can help you easily and affordably expand your business across the Americas.

People

At the very core of our reputation for delivering world class service to every customer are a select team of highly skilled software engineers, integration testers, application developers, IT Consultants and maintenance personnel with in-depth knowledge and expertise in the telecommunications and information technologies industry. 

Consultants, Outsourcing IT Services, Customer Support, Outsourcing IT Services MexicoInfrastructure

Our 3 delivery centers in Mexico and our USA office work using high tech infrastructure to secure operations including but not limited to:

    •    Workgroup and collaboration system

Main data center equipped with redundant high speed data links fiber/cooper and microwaves.

    •    High availability and DRP

    •    Access control, video surveillance and security.

    •    Incident/problem management, CMDB, change control tool to manage infrastructure and incidents.

    •    Company vehicles

    •    HR management and training tools.

Processes

We are proud of our software engineering methodology, third-party certified by the Mexican Standards Institute based on SPICE- ISO 15504, which enables our engineering staff to efficiently and effectively support open source environments as well as those of leading vendors.  Additionally, our software design expertise encompasses a wide range of leading software technologies.